Training/support for cloud hosting clients

When selecting the ideal hosting solution we know that it’s only half of the job. Companies engage hosting consultants to have an assurance that in case of any issues they’ll have someone to fix them. To provide that, we offer two supporting services – training of your in-house team to handle support or provide a cloud hosting support for you.

Our Standard cloud hosting support package includes:

cloud hosting support- instructions on all simple operations and troubleshooting for your in-house team;
- support from qualified system administrators for complex issues such as changing server configuration, adding new sites/applications, transferring data/applications to new environments, adjusting backup and recovery policy for new conditions, advice on re-engineering of legacy applications, etc.

Douglas Hosting learning center offers:

cloud hosting training

- online or onsite trainings on cloud hosting maintenance;

- customized training development to meet specific needs of your company;

- user guide development for your cloud hosting solutions.

 

Make our hosting knowledge serve your prosperity!